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We bought my wife a 2014 Ford Explorer, about a week after the purchase I noticed it overheating at idle. Pete, who sold us the car, was awesome in taking care of the issue. It ended up being the water pump, which cost $2200 to replace and they took care of it. Didn't charge us a dime, I will for sure be buying all of my vehicles through this dealership in the future. If you want a dealer that goes the extra mile, you have found it

I needed my new cell phone paired and they were very helpful & effecent.

Mark Martin Chevrolet's Great! They were very friendly helpful & professional taking care of my car, thanks guys

Emmett was super helpful went out of his to make us happy thanks Emmett.!

Tessa was fantastic, bought a Truck from Her while I was living in Ohio and she made sure to go the extra mile to ensure every detail was taken care of! Super responsive!

They dated my paperwork (in error) early by nearly three weeks causing me to pay finance charges for a truck I hadn't even bought yet, I asked to be reimbursed for the three weeks of interest and they never called me back. The guy that dated paperwork wrong dodged every time we came to dealership. Also oil had not been changed so had to bring it back for that, had to drive to Jonesboro to pick up and program new key fob, they should have done that when they put the truck on their lot! Got to Jonesboro and found out truck had two recalls. Now I have to make another trip to Jonesboro to get recalls taken care of. I will not be buying from them again and I had been a loyal customer for years!

Tessa Bratten is the woman the see about buying any vehicle on this lot. Make sure to ask for her, she definitely knows about the vehicle she will sell you, knowledgeable and sweet and to the point!

It was time to buy a new car. not one of my favorite things to do but Tessa ( saleslady) was super helpful and friendly. I got a good deal and walked away not regretting my decision.

Great place to shop. Salesperson was promptly at our assistance and very helpful. Showed us several different makes and models great deals on both new and used cars.

So my husband and I bought a 40,000.00 GMC pickup about 3 months ago and were very pleased with the lady who sold it to us. However we were told it hadn't been detailed yet but when we needed our oil changed to bring it back they would change the oil and "DETAIL" it for free. So we made an appointment to get it done. We went in, they took it back and about 30 to 45 minutes a gentleman came out and had us sign papers showing what they had done.

He said they were washing it but would be done soon. It wasn't long before they brought our keys saying they were finished. First off their idea of "washing" it looked like they rinsed it off and left dirt behind. Second they literally did NOT touch the inside! The carpets were horrible and the dash hadn't been touched. I don't mind at all to pay to have these things done but if you are telling a customer that it's free just to make a sell that is absolutely WRONG!

I think I saw another complaint about this very thing happening to them so I sure hope that Mark Martin Chevrolet/Buick/GMC in Ash Flat Arkansas try to remedy this instead of ripping people off and wasting customers time. Eric and Dana Anderson Very unhappy customers